The number of homeless people in the US is actually increasing as affordable housing is harder to come by. So what’s being done? For answers, we turn to someone who has been working on this problem for nearly 20 years. Celeste Eggert is the Director of Development for a Utah-based organization called The Road Home. Her organization, in collaboration with several other Utah organizations, has helped put Utah on the map as a role model for considerably reducing chronic homelessness. She explains what it takes to actually get people out of the streets and back into the community. She also addresses an age old question: Is it bad to give money to panhandlers?